7 Responses

  1. Mikael Svenson
    Mikael Svenson May 11, 2009 at 17:12 |

    What’s your experience on using multi-level facets versus breaking the other levels down to their own facet list instead? Specifically within the enterprise.

    With e-commerce it’s easier to see it used, especially for product group navigation.

    Reply
  2. Avi Rappoport
    Avi Rappoport May 11, 2009 at 23:03 |

    I am very interested in where you’re going here, and am looking forward to learning more. Do you have any facilities for testing search, as an A/B live test or log analysis or an academic-style usability test?

    The problem with the word “accessibility” is that it’s widely used on the Net for screen readers and other aides for vision-impaired users.

    I think that “relevance” is also a loaded and complex term, but at least it’s *our* term, instantly recognizable as search related.

    Looking forward to more,

    Avi

    Reply
  3. Mikael Svenson
    Mikael Svenson May 12, 2009 at 11:59 |

    Vegard, I agree with your view on hierarchical facets :) I often find them being too complicated for the user. Just wanted your two cents on the matter.

    I know the solution at regjeringen.no fairly well and the navigation is made from a topic map and it shows :)

    Being a technologist I find it fun that search is all about user experience, and not so much about the engine which drives it. A fact often forgotten when a company purchase a specific solution from a vendor.

    Reply
  4. Writing a Book on Search User Experience - Things On Top

    [...] want to write an e-book about search user experience, based on some of my latest blog posts (and all the great discussions they have sparked). I started writing this summer, and that is [...]