An interesting discussion is taking place in the Enterprise Search Engine Professionals group on LinkedIn. The question asked is this: Is on-demand cloud based enterprise search a good value proposition for the future (with the recession and companies aggressively cutting cost)?
I have played around in my head with the idea of cloud-based enterprise search for some time. Can decreased hardware, operations and maintenance costs justify the risk of placing your enterprise search solution in the hands of a third-party service provider? How much money can you save? What are the risks?
The discussion lives on LinkedIn. I’m just citing some of the statements that caught my attention. Please head over to the Enterprise Search Engine Professionals group to read more.
…giving any documents (or even just the indexed data of documents) to a cloud may facilitate espionage that was not possible before. How do we know who walks in and out of these data centers…?
After all, making good enterprise search work is not costly at all. It will typically even lower the bottom line within 12 months.
Really? It’s my experience that good enterprise search won’t make itself, but instead requires a sizable investment in specialized consultancy.
So what does cloud-based enterprise search mean? If it’s the same as in-house enterprise search, only without in-house servers, then it’s really just an incremental change.
As a customer, if your cloud provider goes bust, you’re toast.
Gaining competitive advantage could exist in the ONE document that got lost in the cloud. Having control and access to all this information is key.
…search is a facilitator of marketing targets, is never seen as an infrastructure issue…
Who cares about the technology when you deliver conversion?
So… What do YOU think?