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What Is Your Approach to Information Retrieval?

What Is Your Approach to Information Retrieval?

By Vegard Sandvold on June 30, 2009 | Leave a response

When working with search user experience, it’s often necessary to discover a suitable information strategy for an organization or business. An information strategy can potentially have a huge influence on how the search for information is facilitated. Are the users in question generally seeking precise answers to quick questions, or are they seeking to... Read More »

Wolfram Alpha - Re-Inventing the Command Line

Wolfram Alpha – Re-Inventing the Command Line

By Vegard Sandvold on June 11, 2009 | 2 Responses

The hype has passed, and it’s clear that Wolfram Alpha isn’t the new Google killer as initially anticipated. But what is this new computational knowledge engine, and how shall we use it? It seems to me that we have been given some sort of a command line tool for a comprehensive information database. The... Read More »

Enterprise Search - Information Accessibility by Design or Technology?

Enterprise Search – Information Accessibility by Design or Technology?

By Vegard Sandvold on May 11, 2009 | 7 Responses

You’re the user experience designer hired in to give shape to a new enterprise search solution. Your client has already decided upon a technology vendor, and has purchased a license. The responsibility now rests with you to provide employees or customers with the best possible information access. Will you design the solution around the... Read More »

Mediating Information – What Does That Mean?

By Vegard Sandvold on May 5, 2009 | 3 Responses

I’m very pleased with the discussions sparked by my last post about designing a topology of search concepts. Several people have raised questions about the 2 dimensions I selected as a way of characterizing search concepts in terms of business goals, user needs and technological capabilities. The post was intended to solicit discussion, and... Read More »

Help Me Design a Topology of Search Concepts

Help Me Design a Topology of Search Concepts

By Vegard Sandvold on May 4, 2009 | 25 Responses

Search is a wicked problem, with no apparent universal solution in sight. Different technologies and approaches to search exist side by side, serving a multitude of business goals and user needs. In my work with search user experience I find it important to understand the particular strengths and weaknesses of search concepts like Best... Read More »

"Gulltaggen" - The long neck and spreading ideas online

“Gulltaggen” – The long neck and spreading ideas online

By Thomas Kjelsrud on April 30, 2009 | 3 Responses

Gulltaggen claims “Norway’s premier event for digital marketing” (presentations by Seth Godin and Chris Anderson to mention a few) and it was held on the 28th and 29th of April. There’s also a steady stream of #gulltaggen tweets. We’ll give a quick recap on two talks: building successful websites through understanding what users want... Read More »

Topic Pages - Content re-use and news site usability (part 1)

Topic Pages – Content re-use and news site usability (part 1)

By Thomas Kjelsrud on April 2, 2009 | 4 Responses

Topics pages is a concept of combining site content with background information on a subject, seen on larger news sites like TimesOnline.co.uk and NYTimes.com, but equally important for other content driven sites like blogs or search portals like Kosmix. Focus could be on the people, the organizations involved, events in time, geographical regions or... Read More »

Behavioral Economics Meets The Power of Defaults at Hunch

Behavioral Economics Meets The Power of Defaults at Hunch

By Vegard Sandvold on March 31, 2009 | 2 Responses

I like Barack Obama, but that is not why I have put his face on my blog. I have been playing around with Hunch.com the last few days, both answering and creating questions. I have discovered that Obama is my 2008 US presidential candidate, that I should live in Portland, Oregon (partly because I... Read More »

Hunch!

By Vegard Sandvold on March 28, 2009 | Leave a response

Hunch is a new website (in private beta) that helps you make decisions faster, and perhaps even better. Questions like “What should I be for Halloween? Do I need a Porsche? What toe ring should I buy?” are broken down into a series of sub-questions, guiding you quickly through to the final conclusion. Decision-making is difficult, and decisions have to be made constantly. This is where I believe recommendation systems still have a way to go, for them to become efficient decision facilitators, and not merely option generators. Perhaps Hunch is the next step in that direction? I’m still waiting for my invite, and as soon as I get my hands on one, I’ll let you know if my hunch is right.

Hunch!

By Vegard Sandvold on March 28, 2009 | 5 Responses

Hunch is a new website (in private beta) that helps you make decisions faster, and perhaps even better. Questions like "What should I be for Halloween? Do I need a Porsche? What toe ring should I buy?" are broken down into a series of sub-questions, guiding you quickly through to the final conclusion. Decision-making is difficult, and decisions have to be made constantly. This is where I believe recommendation systems still have a way to go, for them to become efficient decision facilitators, and not merely option generators. Perhaps Hunch is the next step in that direction? I'm still waiting for my invite, and as soon as I get my hands on one, I'll let you know if my hunch is right.

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