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Mindless Recall Kills Faceted Search

Mindless Recall Kills Faceted Search

By Vegard Sandvold on August 24, 2009 | 19 Responses

Facets add value to the search user experience by helping users refine the usual ranked, best-first list of documents on a search page. The quality of faceted search, however, is at risk when search result precision is traded for recall. Users should ideally be able to find all documents relevant for a given query... Read More »

A Hack Addressing a Flaw - Transparent Recommendations

A Hack Addressing a Flaw – Transparent Recommendations

By Vegard Sandvold on March 10, 2009 | 9 Responses

Transparency and control is not the pinnacle of user experience design for recommender systems. Our ability to scrutinize the recommendations given to us by the system does not unanimously increase our ability to effectively choose the right option. Transparently knowing all the pros and cons of every recommended options may actually decrease our satisfaction... Read More »

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