enterprise search
The True Value of Enterprise Search Technology
Technology has no inherent business value. Technology doesn’t provide improved findabiliy, decision-making or knowledge management by itself. Technology just provides features that help users perform tasks, thereby reaching their goals. Only when user goals and business goals align, can you hope to create business value. Without people, there is no purpose – and without... Read More »
I Love Search Information Architecture
At the heart of every great enterprise search user experience lies a clear and concise information architecture. Why – because search without structure is nothing but a disheartening solitary struggle to make sense of chaos. In order to implement a successful and sustainable search information architecture, you need to identify and design around relevant... Read More »
Enterprise Search – Information Accessibility by Design or Technology?
You’re the user experience designer hired in to give shape to a new enterprise search solution. Your client has already decided upon a technology vendor, and has purchased a license. The responsibility now rests with you to provide employees or customers with the best possible information access. Will you design the solution around the... Read More »
Microsoft Surface Enterprise Search Demo at FASTforward’09
A Microsoft Surface Enterprise Search demo is being presented by Conchango on FASTforward’09. Richard Wand writes about their efforts to create a playful search experience, using Microsoft’s new multi-touch screen-table-surface technology. Words like engaging, social and entertaining are not often used to describe enterprise search solutions. So what is different about this demo?
Update: A... Read More »
On-demand Cloud-based Enterprise Search
An interesting discussion is taking place in the Enterprise Search Engine Professionals group on LinkedIn. The question asked is this: Is on-demand cloud based enterprise search a good value proposition for the future (with the recession and companies aggressively cutting cost)?
I have played around in my head with the idea of cloud-based enterprise search... Read More »
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