Help Me Design a Topology of Search Concepts
Search is a wicked problem, with no apparent universal solution in sight. Different technologies and approaches to search exist side by side, serving a multitude of business goals and user needs. In my work with search user experience I find it important to understand the particular strengths and weaknesses of search concepts like Best Bet [...]
A Hack Addressing a Flaw – Transparent Recommendations
Transparency and control is not the pinnacle of user experience design for recommender systems. Our ability to scrutinize the recommendations given to us by the system does not unanimously increase our ability to effectively choose the right option. Transparently knowing all the pros and cons of every recommended options may actually decrease our satisfaction with [...]
Microsoft Surface Enterprise Search Demo at FASTforward’09
A Microsoft Surface Enterprise Search demo is being presented by Conchango on FASTforward’09. Richard Wand writes about their efforts to create a playful search experience, using Microsoft’s new multi-touch screen-table-surface technology. Words like engaging, social and entertaining are not often used to describe enterprise search solutions. So what is different about this demo? Update: A [...]
