Remixing Deep Dive Interviewing Secrets
Everybody knows that you should ask open and unbiased questions when interviewing users for UX research. The real skill to master for the seasoned researcher/designer is not so much that, but to know what kind of open question to ask, and when to ask them. Some questions may prove to be dead ends, and other [...]
What Is Your Approach to Information Retrieval?
When working with search user experience, it’s often necessary to discover a suitable information strategy for an organization or business. An information strategy can potentially have a huge influence on how the search for information is facilitated. Are the users in question generally seeking precise answers to quick questions, or are they seeking to explore [...]
Wolfram Alpha – Re-Inventing the Command Line
The hype has passed, and it’s clear that Wolfram Alpha isn’t the new Google killer as initially anticipated. But what is this new computational knowledge engine, and how shall we use it? It seems to me that we have been given some sort of a command line tool for a comprehensive information database. The search [...]
