The Essentials of Great Search Design (ECIR 2010)
Enterprise search is a wicked problem – a problem that can’t be solved merely with clever algorithms, beautiful code and lots of data. You need a proper process for search user experience design when dealing with high ambitions, diverging goals, and tight budgets and deadline – not to forget about potentially weak corporate IT infrastructure, [...]
Remixing The Power of Ad-Hoc Personas
From UIE Brain Sparks: When you kick off a project right, everything is much easier. When that doesn’t happen, the team pays the price. We’ve all seen projects where, part way in, a well-intentioned executive derailed the team by changing the direction. To prevent this, we want to put everyone with the power to take [...]
Remixing Deep Dive Interviewing Secrets
Everybody knows that you should ask open and unbiased questions when interviewing users for UX research. The real skill to master for the seasoned researcher/designer is not so much that, but to know what kind of open question to ask, and when to ask them. Some questions may prove to be dead ends, and other [...]
Does Everything Really Sound Like Coldplay?
If you have a feeling that all roads somehow lead to Radiohead, you’re not alone. Oscar Celma, my friend and former colleague at the Pompeu Fabra University in Barcelona, successfully defended his PhD thesis on music recommender systems the other day. The thesis, titled “Music Recommendation and Discovery In The Long Tail”, sheds new light [...]
