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Latest Articles
The True Value of Enterprise Search Technology
Technology has no inherent business value. Technology doesn't provide improved findabiliy,… Read More »
The Essentials of Great Search Design (ECIR 2010)
Enterprise search is a wicked problem - a problem that can't be solved merely with clever… Read More »
SharePoint 2010: Search-Driven Portals
On April 7th, 2010 (1pm Pacific Time) I will be presenting at a Microsoft TechNet webcast together… Read More »
Remixing The Power of Ad-Hoc Personas
From UIE Brain Sparks: When you kick off a project right, everything is much easier. When that… Read More »
Remixing Deep Dive Interviewing Secrets
Everybody knows that you should ask open and unbiased questions when interviewing users for UX… Read More »
Now (Hopefully) Even More Useful!
When I started this blog a year ago, I set myself some mighty ambitious goals. I dreamt of writing… Read More »
I Love Search Information Architecture
At the heart of every great enterprise search user experience lies a clear and concise information… Read More »
